Privacy Policy
Last updated: February 13, 2026
What Information We Collect
When you submit an inquiry through our contact form, we collect:
How We Use Your Information
We use the information you provide to:
Respond to your inquiry or request
Understand your MSP's needs and discuss potential engagement
Maintain an internal record of contact requests
Prevent spam and abuse of our contact form
Your information is reviewed internally by ElastiQ team members only. We do not use automated marketing systems or mass email campaigns.
Data Sharing and Sale
We do not sell, trade, or share your personal information with third parties. Your contact details remain private and are used solely for direct communication with ElastiQ regarding your inquiry.
International Data Transfers
Your information may be processed in countries outside your country of residence, including the United States and South Africa. We rely on contractual safeguards with our service providers to ensure appropriate protection of your information in accordance with applicable data protection laws.
Third-Party Service Providers
We use trusted third-party service providers to host our website, store submissions, and send email notifications. These providers process information only on our instructions and are contractually required to maintain appropriate security measures.
Data Retention
Contact form submissions are retained for internal business records and review. If you would like your information removed from our records, contact us at the email address below and we will process your request promptly.
Security
We implement reasonable security measures to protect the information submitted through our contact form, including secure transmission protocols and rate limiting to prevent abuse.
Questions or Concerns
If you have questions about this Privacy Policy or how we handle your information, contact us at: