Frequently Asked Questions
Common questions from MSP owners and operations managers about how ElastiQ integrates into your delivery model.
How is ElastiQ different from traditional MSP staffing or outsourcing?
Do we interview and select the embedded engineers?
How quickly can embedded engineers be onboarded?
Do your engineers work within our existing tools and systems?
What happens if an engineer doesn't meet our standards?
Can ElastiQ support both tickets and projects?
How does Professional Services delivery differ from embedded delivery?
What if our workload fluctuates?
What hours do embedded engineers work?
Are we the legal employer of embedded engineers?
Are you a US-based company?
How is billing structured?y?
Still have questions?
Let's discuss your specific operational needs and how ElastiQ can support your MSP.